Frequently Asked Questions
To help customers quickly understand product, cooperation, logistics, and after-sales matters, we have organized a set of frequently asked questions throughout the procurement process. If you cannot find the answer you need, you can contact us anytime via online inquiry or by phone, and we will provide you with one-on-one professional answers.
Our company specializes in manufacturing various types of rock drilling picks and accessories. Our core products include rotary drilling picks, coal mining machine picks, tunneling machine picks, road milling picks, and various matching tooth holders. Our products are widely applicable to rock drilling scenarios across all fields, including mining, metallurgical operations, railway and highway construction, and water conservancy and hydropower projects, meeting the construction needs of different working conditions.
Our company supports customization on demand and precise model selection. Customers can inform our customer service of parameters such as the construction scenario (mining/road/hydraulic), equipment model, rock hardness, and construction intensity. We have a professional technical team and can provide customers with free model selection solutions, recommending product models with high compatibility and high wear resistance, and reducing construction loss costs.
Yes. Our company is a large-scale manufacturer integrating production, processing, and sales, and can provide customized processing according to customers' drawings, dimensions, and special working condition requirements. We can also provide matching improvement design solutions to adapt to various special construction scenarios.
Our company has passed ISO9001:2008 quality management system certification and has standardized production processes and a strict inspection system. All products are produced using high-quality raw materials, with full-process multi-step quality inspection. The product inspection pass rate reaches 99.8%, ensuring stable quality, high wear resistance, and a long service life, meeting industry standards.
First, the raw materials are carefully selected high-quality alloy steel materials, with high hardness, impact resistance, and wear resistance; second, advanced production processes are used, resulting in high product precision and strong adaptability; finally, full-process standardized quality inspection ensures that defective products do not leave the factory. At the same time, drawing on 13 years of industry production experience, the products are suitable for various complex working conditions, and their cost performance is far higher than that of ordinary general-purpose products.